Cases

Access to reliable data and tools that enable business end-users to perform in-depth analyses by themselves are crucial elements of any BI environment. Even more so, that is the case for telecom service providers, as they act in a rapidly changing market where competition is fierce.

Our client, a leading importer and retailer of cars, was looking for a solution to leverage the wealth of available data on car sales and repair jobs, with one clear goal in mind: bring a more customer-centric approach in place. But while our client has collected a lot of car-centric data over the years, those data were spread out over various applications and systems.

A client of ours, a streaming service provider, needed a future-proof data environment that can quickly evolve with changing BI reporting needs as its newly launched streaming service grows. Since we joined our client’s project close to the streaming service launch date, our primary challenge was to deliver the essential BI reporting capabilities at very short notice.

One of our clients is an international supplier of industrial gases. Our client was struggling to swiftly generate the right analyses and dashboards to base their strategic and operational decisions upon. Together with their Business and IT department, we created a tangible roadmap and delivered a first set of Tableau dashboards. The proof of the pudding is in the eating, right?

Clients that are already working with a talented IT team get in touch with us because they are looking for a partner who has the expertise to translate business needs into a practical set of development-ready specifications, and who ensures the implementation of a solution that fits these needs. They need a partner that masters the languages of both business and IT.

Although one of our clients had an existing Business Intelligence implementation that had been in place for over two years, data exploration and visualization proved to be a real challenge. Our client’s BI struggles were not just about technology. The limited adoption level for the existing BI implementation within the organization turned out to be a second major threshold for effective deployment of a BI solution.

Baby, you can drive my car! - Car Park Management in one of Belgium's largest cities. The total cost of ownership of the vehicle fleet could not be mapped out because the information was hidden in different information systems.

Many of our clients are looking for a better way to align day-to-day operations with their organization’s strategic goals. But even when long-term goals have been translated into clear operational objectives and KPI’s that reflect their business, clients still find it difficult to monitor and publicize performance metrics in order to encourage the organisation to act where necessary.

The goal of one of our clients is to promote tourism within a specific region. To help maximize room occupancy for the many businesses located in that region, our client needs a reliable stream of quality controlled and up-to-date data on room occupancy throughout the year. This stream of data can only be obtained by setting up a mutually beneficial cooperation with these local businesses…

“We want an easy way to translate customer engagement data into a compelling story. We want to visualize our brand awareness.” That’s the request we got from one of our clients’ marketing communications department. Ideally, these visualizations should be apparent to anybody within the organization to see how customers engage with the company brand, as a means to help inspire customer focused innovation.

Our client provides global payroll calculation and administration services to its customers, harmonizing the entire management of foreign employment. As a part of these services, they wanted to supply a software solution that enables its customers to easily get insights into relevant metrics such as labor costs, terminated contracts, absenteeism, etc. across national boundaries.

An international retailer asked us to take over their current BI system because the internal stakeholders had lost confidence in that system. Not only proved their BI system to be far too complex to use, it also contained a lot of erroneous data. As our client rightfully expected their BI system to provide them with dependable business essentials, a change was clearly needed.